Contact Us

We're here to help! Whether you have a question about an order, need help choosing the perfect piece, or want to learn more about our Lifetime Upgrade Program — our team is ready to assist you.

Get in Touch

• 📧 Email: support@moissaniteshine.com
• ⏰ Response Time: Within 24 hours
• 📅 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

What Can We Help You With?

• ✦ Order status and tracking
• ✦ Returns and exchanges
• ✦ Lifetime Upgrade Program
• ✦ Custom jewelry inquiries
• ✦ Product information and sizing
• ✦ Warranty claims

We take pride in providing exceptional customer service and will do our best to respond to your inquiry as quickly as possible.