Contact Us
Contact Us
We're here to help! Whether you have a question about an order, need help choosing the perfect piece, or want to learn more about our Lifetime Upgrade Program — our team is ready to assist you.
Get in Touch
- 📧 Email: support@moissaniteshine.com
- 💬 WhatsApp: +1 (517) 312-0680 — Quick responses via chat
- ⏰ Response Time: Within 24 hours (WhatsApp: usually faster)
- 📅 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (UTC-5)
💡 Looking for quick answers? Visit our FAQ page — you may find your answer instantly.
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
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What Can We Help You With?
- ✦ Order status and tracking
- ✦ Returns and exchanges
- ✦ Lifetime Upgrade Program
- ✦ Custom jewelry inquiries
- ✦ Product information and sizing
- ✦ Warranty claims
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ page. Common topics include:
- ✦ Do you ship internationally?
- ✦ How long does shipping take?
- ✦ Can I customize my ring?
- ✦ What is GRA certification?
- ✦ How do I know my ring size?
We take pride in providing exceptional customer service and will do our best to respond to your inquiry as quickly as possible.
"At Moissanite Shine, we are dedicated to crafting premium, handcrafted moissanite rings and jewelry. Moissanite Shine LLC is legally registered in Wyoming, USA, ensuring the highest standards of trust, quality, and customer protection for our global community."